Frequently Asked Questions

What is custom jewelry design?

Everglow Jewelry specializes in custom jewelry right here in Tampa Palms. This can include projects such as developing a custom piece from scratch, creating a wedding band to fit with a unique existing engagement ring design or shape, or redesigning an heirloom piece, including using any existing materials such a gold or stones. Our jeweler will help you design and hand craft a one-of-a-kind piece that reflects your personal story. Unlike many stores that offer custom services, our design, wax creation, casting, and finishing process takes place entirely in-house in our Tampa store.

Can you resize my ring or fix one that doesn’t fit?

Most times! We provide professional ring sizing in Tampa for gold, silver, and platinum rings. Whether you need to resize an engagement ring, wedding band, or family heirloom, our jeweler ensures a perfect and comfortable fit.

What types of jewelry repair services do you offer?

We handle all types of jewelry repairs, including broken chain repair, clasp replacement, prong repair, diamond resetting, pearl stringing, rhodium plating, and jewelry refurbishing. Every repair is done in-house by our skilled jeweler to restore your jewelry’s original beauty.

Do you replace watch batteries and resize watch bands?

Yes! Everglow Jewelry offers fast and affordable watch battery replacement and watch band sizing. Bring your watch to our Tampa Palms store location, and we’ll have it ready in no time.

Do you buy gold, silver, and platinum jewelry?

We can! Everglow Jewelry buys gold, silver, and platinum, whether intact jewelry pieces, broken parts, or in some cases, non-jewelry materials. Because we recycle and create our designs in house, we offer top market value for materials. With gold and silver at historic highs, it is the perfect time to sell unwanted or broken jewelry for cash or trade it toward a new custom design.

Do you offer engraving services?

Yes! We provide custom jewelry engraving on rings, bracelets, pendants, and watches. We also can engrave on non-jewelry items made of various materials. From initials to meaningful dates, our engraving services in Tampa add a personal touch to any gift.

Are your diamonds lab-grown or natural?

We offer both! Everglow Jewelry carries a wide selection of lab-grown diamonds and natural diamonds for engagement rings, wedding bands, and custom jewelry. We are not partial and do our best to provide fair and balanced information to help you choose the best option for your budget and values.

Can you appraise my jewelry?

Yes! We provide professional, written jewelry appraisals in Tampa for insurance, estate, and resale purposes. Our certified appraisals include detailed documentation and accurate current market value.

Do you work with heirloom jewelry or redesign old pieces?

Absolutely! We specialize in heirloom jewelry redesign and repurposed jewelry. Bring in your old gold, gemstones, or family pieces, and our design team can create a new piece that keeps its sentimental value while giving it a fresh look.

How can I keep my jewelry looking new?

We recommend professional jewelry cleaning and inspection about every 6 months. Everglow Jewelry offers free cleaning and inspection to check prongs, clasps, and settings, helping your jewelry sparkle and stay secure.